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By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and (b) you
are at least 18 years old.
In the event of Istanblue needing to issue a refund we will endeavour to
do so within 10 working days.
Some products contain nuts - if
in doubt please contact us through our Contact Page.
Although great care has been taken to remove all bones from meat, some
Online Orders may only be placed during the Online Ordering Service
opening times which are clearly displayed on our Menu pages.
Customers can cancel an order by telephoning
the store to cancel the order. Our telephone number can be found on our
Any order cancelled after the order has been processed will be classified
as a "Bad Order" and will be charged to the customer, and no refund will be
Any orders cancelled in accordance with these cancellation provisions and
before the order has been processed wil not be charged.
Any payment made prior to an order being cancelled within the specified
time will be reimbursed using the same method as used by the customer to
make the payment.
Our liability for losses you suffer
as a result us breaking this contract, including deliberate breaches, is
strictly limited to the purchase price of the Product(s) you order.
If we terminate your right to link to our site you must cease linking to
our site immediately. We reserve the right to assign or sub-contract any or
all of our rights and obligations under these terms.
For contractual purposes, you agree to this electronic means of
communication and you acknowledge that all contracts, notices, information
and other communications that we provide to you electronically comply with
any legal requirement that such communications be in writing.
This does not affect your statutory rights.
You will be subject to the policies and terms and conditions
in force at the time that you order Product(s) from Istanblue, unless any
change to those policies or these terms and conditions is required to be
made by law or governmental authority (in which case it will apply to orders
previously placed by you), or if we notify you of the change to those
policies or these terms and conditions before you are presented with the
We also reserve the right to alter, amend or withdraw prices and special
offers without notice, although any changes will not affect orders which
have gone through the Confirmation Screen.
Contracts for the purchase of products through this site and any dispute
or claim arising out of or in connection with them or their subject matter
or formation (including non-contractual disputes or claims) will be governed
by English law. Any dispute or claim arising out of or in connection with
such contracts or their formation (including non-contractual disputes or
claims) shall be subject to the non-exclusive jurisdiction of the courts of
England and Wales.
If you have any questions relating to these terms and conditions please
contact us before you place an order. If you do not accept these terms and
condition please exit our site.